Engews

The Most Annoying Phrases to Read in a Work Email

5
Intermediate
The Most Annoying Phrases to Read in a Work Email
Exercise 1

Vocabulary

Repeat each word, definition, and example sentence after your tutor.
irritateVerbˈɪrɪˌteɪt
to make someone feel slightly angry
The way he chews his food really irritates me.
wind upPhrasal Verbwaɪnd ʌp
to make someone tense or annoyed
I'm still wound up from the argument I had with Matt this morning.
stressedAdjectivestrest
feeling anxious, under pressure, or overwhelmed
I've been so stressed since starting my new job.
recipientNounriːˈsɪpiːənt
a person or thing that receives something
The United States has the most Nobel Prize winners, with over 400 recipients.
reminderNounriːˈmaɪndər
a thing that makes someone remember something
We'll send you a reminder by text the day before your appointment.
inboxNounˈɪnbɑːks
a folder on a computer, phone, etc. where emails and messages are held
I have so many emails in my inbox to read through.
Exercise 2

Article

Read the article aloud on your own or repeat each paragraph after your tutor.The Most Annoying Phrases to Read in a Work Email
The Most Annoying Phrases to Read in a Work Email There are some phrases used in emails that really irritate workers. Perhaps there's even a phrase that your boss or your colleague uses that winds you up. And it might be one of these! A survey by email company ZeroBounce asked workers about the phrases that make them feel stressed. At the top of that list was: "Need this ASAP." "ASAP" means "as soon as possible." It's easy to see why that might cause a person stress — it means you have work to do, and fast! In fact, a lot of the phrases on the list are like this — they're asking the recipient to do something, or perhaps letting them know there's a problem. "Can we chat?" came next on the list. Then it was, "Per my last email." That often means the recipient forgot to do something they were asked to do earlier! Also on the list was the phrase: "Friendly reminder…" The problem with this phrase is that the person getting the email probably doesn't feel that the reminder is very friendly. So maybe it should be: "Stressful reminder"! ZeroBounce found that even when messages don't include these phrases, emails still cause people stress. The average person said they get really stressed when they have at least 65 unread emails in their inbox. Others only need to have 10 messages to make them feel stressed. Some people also said they get stressed just from looking at the subject of an email. And they said there's nothing worse than getting an email with no subject!
Exercise 3

Discussion

Have a discussion based on the following questions.
  1. What email phrase did workers say stressed them out most? A. "Need this ASAP." B. "Can we chat?"
  2. "Need this ASAP."
  3. "Can we chat?"
  4. How many unread emails did the average person say makes them feel really stressed? A. 10 B. 65
  5. 10
  6. 65
  7. What did some people say makes them feel stressed when checking emails? A. Getting an email with a very long subject line B. Getting an email with no subject line
  8. Getting an email with a very long subject line
  9. Getting an email with no subject line
Exercise 4

Further Discussion

Have a discussion based on the following questions.
  1. What are your thoughts on ZeroBounce's findings?
  2. Do you often come across these phrases in work emails?
  3. Are there any other work-related phrases you find stressful or annoying?
  4. Does your job involve sending a lot of emails?
  5. Do you tend to feel stressed if you have a lot of unread emails in your inbox?
SourceThis article is based on an article by Stefan Stojković.